What we mean by “healthcare AI”

AI in healthcare only matters if it works inside the existing workflow — alongside the clinician, the adjuster, the attorney — not as a separate dashboard nobody opens. Every Medplaza product starts from the actual end-to-end task: ingesting records, producing a report, responding to a denial, charting a visit. The model is the means; the workflow is the goal.

Our portfolio

Today Medplaza operates three products: ReviewBox for AI medical record review, Extrencity EHRfor workers' compensation and personal injury practices, and RFA Assist for authorization-denial appeals. Each has its own brand, its own customers, and its own product team, with shared infrastructure for security, compliance, and the AI models underneath.

How we build

  • Physicians in the loop. Every clinical workflow we touch is designed with practicing physicians, not inferred from documentation.
  • Grounded models. We anchor AI output to primary sources — IMR decisions, treatment guidelines, prior charting — and surface those citations to the user.
  • HIPAA-conscious from day one. Encryption at rest and in transit, strict access scoping, audit logs, and product-level BAAs where required.
  • Narrow before broad.We ship a tight product for one workflow before generalizing — workers' comp and personal injury are our beachhead, not our ceiling.

Get in touch

For partnerships, investor questions, or product inquiries, please use our contact form.